NBC News on price manipulations by Stubhub. The ticket reselling service denied using personal data to set prices, but did say it was carrying out price "experiments." Consumers are in for a rough ride.
The big differences came from the fees StubHub added. One person was charged $72 in fees, while another was charged nearly twice as much, $134.
When the volunteers looked up the same ticket using incognito mode in Google’s Chrome web browser, a private session that doesn’t use cookies, saved logins or site storage, the price discrepancy declined to $19 between the highest- and lowest-priced ticket. When they checked on StubHub’s phone app without being logged in, almost everybody saw the same price, with the exception of just one person who would have been charged $3 more.
For the same ticket on StubHub, different prices for different peoplenbcnews.comNBC News volunteers saw eight different prices for the exact same Harry Styles ticket on StubHub. The company said it’s running random price experiments.